Refund policy

30-Day Hassle-Free Returns

At Nora Furnish, your satisfaction matters to us. If for any reason you’re not completely happy with your purchase, we provide a simple and straightforward 30-day return option.

Overview of Our Return Policy

30-Day Return Period
You may request a return within 30 days from the date your order is delivered.
Item Requirements
Products must be unused, in their original condition, and returned in the original packaging.
Simple Return Process
Our customer support team is available to guide you through every step of the return process.

Return Shipping & Fees

Damaged or Incorrect Items
If your item arrives damaged, defective, incorrect, or harmed during transit, there is no return cost to you.
Returns for Personal Preference (Change of Mind)
If you ordered the wrong product, the item doesn’t meet your expectations, or you simply no longer want it, you will be responsible for the return shipping cost.

Steps to Return an Item

Reach Out to Us
Email our support team at info@norafurnish.com with your order number and the reason for the return.
Prepare Your Package
Securely repack the item in its original packaging, including all tags, accessories, and documentation.
Ship the Item Back
Drop off your parcel at the nearest shipping carrier location, following the instructions provided in your return authorization email.

What Happens Next?

Inspection
Once your item is received, we will examine it to ensure it complies with our return conditions.
Refund Processing
After approval, your refund will be issued. Please allow approximately 5–7 business days for the amount to reflect in your original payment method, depending on your financial institution.

Exchanges

Need a different size, color, or product? Contact us and we’ll gladly assist you with a quick and easy exchange.

Items Not Eligible for Return

Certain products may not qualify for returns due to hygiene or safety reasons. Any such items will be clearly identified as non-returnable within the product description.

Need Assistance?

If you have questions, please visit our FAQ page or get in touch with our customer support team.

Contact Details

Store Name: Nora Furnish

Store Address: 8300 NW 206th St., Edmond, Oklahoma, USA

Store Email: info@norafurnish.com

Store Phone: 405-347-4727

Customer Service Hours: Monday–Friday, 9:00 AM – 5:00 PM (CST)

We aim to respond to all email inquiries within 1–2 business days.